First solution to combine powerful ITIL V3-aligned service lifecycle management with IT financial management.

Pink Elephant ITSM Conference, Las Vegas, NV, USA. February 18, 2008-- Lontra, a leading provider of IT Financial Management software, training and services, today announced the general availability of Version 6.0 of its Service Portfolio Management Solution, a suite of software tools which enable IT organizations to design and publish a catalog of IT services and allocate costs based on actual demand and consumption.

“This is the first and only Service Portfolio Solution that features IT Financial Management and Demand Planning built around an actionable IT Service Catalog,” stated Mike Malloy, president and CEO of Lontra. “This marks a significant advance for both Lontra and for organizations implementing ITIL. Organizations seeking visibility into true service costs and demand at all levels – component, service, and business process – along with an industrial-strength service catalog and service request capability, will find those integrated only in Lontra’s SPM Solution.”

The Lontra SPM solution is available immediately and can be licensed and deployed within the customer’s current infrastructure or subscribed to using a software as a service model.

The Lontra SPM Solution contains the following modules:

Service Catalog Foundation Suite

• Service Library: More than 1,000 pre-defined service templates packaged into a library of 15 service lines to enable rapid deployment.
• Service Designer: Web-based authoring tool used to define and maintain a portfolio of IT services.
• Service Publisher: Web-based portal to publish service catalog views to business customers.

IT Financial Management Suite

• Financial Manager: Provides complete visibility into IT service costs from the business perspective providing service unit-cost models, cost recovery & chargeback billing.
• Demand Manager: Enables IT organizations to engage business customers to accurately forecast service demand, track it against actual consumption and ultimately influence customer buying decisions.
• Vendor Manager: Allows IT to plan demand for purchased assets and outsourced services, manage requests, and analyze results against negotiated SLAs.

IT Service Management Suite

• Request Manager: Allows business users to shop for published services in the catalog based on defined roles, select options to configure them to their needs, see the associated costs, send them for approval, and then push them through workflow for fulfillment.
• Delivery Manager: Provides users with real time status on service requests, and gives service level managers the ability to track delivery against SLAs using advanced dashboards and reports.
• Subscription Manager: The system of record that contains the details of the services that business customers have subscribed to, allowing IT to produce both standard and ad-hoc reports showing who used what and how much it cost

Integration Framework

• Integrates Lontra’s Service Portfolio Solution with a wide range of IT management applications and enterprise systems, including enterprise financial applications such as those from Oracle or SAP, CMBD’s, service level management tools such as those from Oblicore and Digital Fuel, and incident management tools like HP Peregrine, BMC Remedy or CA Service Desk.

About Lontra

Founded in 2005, Lontra provides the first and only Service Portfolio Solution that features IT Financial Management and Demand Planning solutions built around an actionable IT Service Catalog. Lontra's solutions help IT organizations align their services to the needs of the business, manage and control IT spend, better plan for future demand, and increase overall customer satisfaction. The company is venture funded and headquartered in Redwood City, CA. For more information, visit www.lontra.com, or call (877) LONTRA1.

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