Lontra Launches Global Partner Program to Drive Successful IT Service Portfolio Adoption. Knowsys Becomes First Charter Member.
Program combines Lontra's innovative IT service portfolio solution with complementary services and technologies to help customers better align IT services with business needs
REDWOOD CITY, Calif. - April 12, 2007--Lontra, Inc., an innovative provider of IT Service Portfolio Solutions, today announced the launch of a Global Partner Program to help IT organizations rapidly derive value from their service portfolio implementations and drive further service portfolio adoption across the industry. In addition to forming its Global Partner Program, Lontra also announced its first Partner and Reseller, Knowsys, Inc., a Canada-based consulting company recognized for its expertise in successfully leading large, complex IT service consulting initiatives.
Knowsys has a 12-year track record of successful IT engagements in North America and Asia-Pacific and a deep base of consultants who possess an average of 20 years' IT service management experience. Specifically as it relates to Lontra, Knowsys will provide consulting and implementation services, as well as help maintain the Lontra service portfolios for those customers who request it. Together the two companies will help IT service organizations transition from paper-based processes, promote ITIL® adoption, and design an actionable, customer-centric IT service portfolio technology solution that will enable organizations to:
Shape demand by publishing tiered services and pricing
Provide service-centric cost transparency in charge backs
Consolidate and standardize IT services
Optimize supplier services based on demand and performance
"Knowsys is a recognized IT Service Management and ITIL implementation expert. They understand that IT organizations must implement actionable service catalogs to truly become more customer-centric," said Lontra's Founder and CEO, Boris Pevzner, "This partnership exemplifies our vision and goal of blending service expertise and technology to help IT organizations align their services with the demands of the business, improve their customer satisfaction and achieve successful adoption of their service catalog and portfolio solutions."
"95% of the CIOs with whom we work comment that implementing an actionable service catalog, with financial visibility and demand planning, is no longer an academic exercise. It has become a must," said Mary-Ann Massad, Chief Executive Officer and Managing Partner of Knowsys Group. "With Lontra we are able to extend the value of every engagement by enabling our clients to implement a solution that improves efficiency through their service request and fulfillment capabilities. But more importantly, this partnership will help provide strategic value to our clients through Lontra's service portfolio solution complete with a service catalog designed with costing, forecasting, and demand planning at its core."
About Lontra's Global Partner Program
Lontra's Global Partner Program creates an ecosystem of solutions and services that are complementary to Lontra's innovative service portfolio solution. Partner categories include:
Service Partners
Technology Partners
Infrastructure Partners
Resellers and Distributors
Specifically Lontra is partnering with companies that possess deep IT Service Management, IT Financial Management, and ITIL domain expertise, strong regional presence, a track record of successful client engagements and satisfaction, and a culture and approach aligned to Lontra's vision.
About Lontra
Founded in 2005, Lontra provides the first and only Service Portfolio Solution that features IT Financial Management and Demand Planning solutions built around an actionable IT Service Catalog. Lontra's solutions help IT organizations align their services to the needs of the business, manage and control IT spend, better plan for future demand, and increase overall customer satisfaction. The company is venture funded and headquartered in Redwood City, CA. For more information, visit www.lontra.com, or call (877) LONTRA1.
About Knowsys
Founded in 1995 Knowsys has focused its engagements on managing large complex projects and helping IT to "run like a business." This focus has led to Knowsys conducting a portfolio of projects worth over $2 billion on behalf of our Fortune 500 clients. This success is attributed to our commitment to the following principles:
our use of industry best practices (ITIL, CobiT, PMBOK, CMMi) to ensure our customers can be self-sustaining;
our focus on effecting change through a governance framework; and
our mandate to build customer capability through effective knowledge transfer
Knowsys is headquartered in Toronto, Canada with offices in New York and Chicago. For more information visit www.knowsysinc.com or call 1-800-knowsys.
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