Reigning “ITIL® Practitioner of the Year”, Molly Holladay, joins Lontra’s Professional Services Team
ITSM Expert to bring her renowned knowledge and experience to Lontra as Principal Consultant
Redwood City, CA – October 31, 2006 – Lontra, Inc., provider of Service Portfolio Solutions On Demand, announced today the appointment of Molly Holladay as Principal Consultant for the Professional Services practice, bringing a Masters Level ITIL ® Certification and extensive experience in developing and promoting IT Service Management Best Practices.
Molly Holladay is the reigning “ITIL® Practitioner of the Year” as appointed by Pink Elephant at their 2006 conference. This award is presented to an individual who shows significant commitment to ITIL best practices and is committed to sharing knowledge about ITIL. Her focus to help IT organizations drive customer satisfaction, ensure quality services, and bring transparency to costs has also led her to become the Founder & President of itSMF USA’s Eastern Iowa Local interest Group.
“Molly’s real world experience in developing IT Service Management Best Practices and deep involvement with the ITIL community is unmatched,” said Lontra’s VP of Professional Services, Mark Panthofer, “her substantial experience and dedication to IT Service Management will be a considerable asset for Lontra’s customers.”
“Effectively adopting any IT Service Management framework relies directly upon a successful Service Portfolio implementation, “ said Holladay, “Lontra’s solution is the most comprehensive I have seen to reach this goal and I look forward to working with customers and shaping the product going forward.”
About Lontra, Inc.
Founded in 2005, Lontra provides the first and only Service Portfolio Solution that features IT Financial Management and Demand Planning solutions built around an actionable IT Service Catalog. Lontra’s solutions help IT align their services to the needs of the business, manage and control IT spend, better plan for future demand, and increase overall customer satisfaction. The company is venture funded and headquartered in Redwood City, CA. For more information, visit www.lontra.com, or call (877) LONTRA1.
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