Lontra's Complete Service Portfolio Solution Software Suite
Not your old IT Service Catalog - Lontra's Service Portfolio Solution moves beyond simply defining IT services and managing the customer request transaction to become the central tool for the economic management of IT and the strategic delivery of IT services.
Lontra's accessible and intuitive web-based platform is completely modular, and implemented as your Service Portfolio project progresses according to best practice methodology:
Start with our Service Catalog Foundation Suite to define your IT services using your own or our library of pre-defined templates and editable service configurations, and publish your customer-facing Service Catalog.
Move on to the Financial Management Suite to determine unit cost per service, forecast service demand, and optimize your IT budgeting process.
Add the Service Management Suite to open up your Service Catalog to your customers and manage the service request transaction.
Use Lontra's Integration Framework to communicate with other internal systems such as the GL, helpdesk, CMDB, time tracking system, and more to get the information you need to do business.
Expert Guidance for your Service Portfolio Initiative
Lontra's award-winning Consultants have developed and implemented Service Portfolios for some of the world's largest IT organizations, and can help you.
Deciding whether to build your own Service Catalog in house or get help? Reg Lo, ITIL Practice Leader from Third Sky, weighs in via this instant webcast replay.
Join Lontra's experts, partners, and industry thought leaders each month in "The Business of IT" as they provide articles, white papers, events and more to advance your ITSM and ITFM initiatives.