"I have always believed that Lontra's IT service portfolio and service costing methodology is more comprehensive and actionable than anyone else's. That's why I have been taking advantage of Lontra's expertise for the past three years."
CIO, a Fortune 500 financial service company
"I've been following your blog and webinars for the last four years, and your opinions and methodologies have assisted me in evolving Service Management at my company. I am glad that some of these documents are now available to the rest of the ITSM community."
Director of IT Service Management,
a Fortune 500 retailer
"The service costing task seemed daunting before Lontra came in with their template-driven approach and showed us how to tackle it. Using their templates and methodology, we were then able to complete the job ourselves, with Lontra's guidance."
IT Financial Management Director,
a Fortune 500 manufacturing company