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Speakers:
Molly Holladay -
Lontra Director of IT Service Management Solutions, ITIL Master and 2006 Winner of ITIL Practictioner of the Year
Sean Ryan -
Lontra Senior Engagement Manager, IT Service Management Industry Veteran and Technologist

Topic:

"Five Characteristics of Successful Service Catalog Implementations"

Join Lontra's Senior Consultants as they share examples and advice gained from implementing best-practice Service Portfolios, with actionable Service Catalogs, for organizations, big and small, over the years.

Hear the top 5 characteristics of good Service Catalog projects, and see real world examples of how these characteristics helped the organizations involved meet their IT Service Management and IT Financial Management goals.

You will walk away with best practice advice and an understanding of the must-dos in Service Portfolio Management, whether you are just starting your IT Service Management initiative, or are already creating your IT Service Catalog.

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