Strategic Service Performance Management
Service Catalog, Service Portfolio, and IT Financial Management Experts
Lontra Webinar Replays
    Spotlight Webinar Replay: IT Budgeting in the New Economy  
  Join IT Financial Management expert Ronald Bradley as he talks about service-based costing, consumption-based chargeback, and demand-driven budgeting in Lontra's latest webinar - “IT Budgeting in the New Economy: A One-Hour Primer in Service Based Costing.” Ron's presentation features models, methodologies, and templates that he has used to help dozens of Fortune 500 IT organizations and government agencies to save tens of millions of dollars.

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    Listen in on the Experts  

Slashing IT Spend with Service Based Costing and Demand Management

Lontra President Boris Pevzner introduces the Lontra SUCSESS™ Methodology, and explains how to use innovative service costing and management techniques to dramatically reduce your IT spend.

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CIO Case Study: Shaping IT Service Demand through the Service Portfolio

Join Barry Carter, CIO of Alliance Data Systems, as he tells the story of his implementation of a Service Portfolio in his IT organization and how they used it to predict and shape IT service demand.

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Build vs. Buy

Deciding whether to build your own Service Catalog in house or get help? Reg Lo, ITIL Practice Leader from Third Sky, weighs in via this instant webcast replay.

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ITIL v3: Strategies to Success

Troy DuMoulin, Director of Product Strategy for Pink Elephant, and Boris Pevzner, Founder and CEO of Lontra, explain the differences between the old and new version of ITIL and share some strategies for success.

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Five Characteristics of Successful Service Catalog Implementations

Lontra's Senior Consultants Molly Holladay and Sean Ryan share examples and advice gained from implementing best-practice Service Portfolios with actionable Service Catalogs, for organizations big and small, over the years.

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    Consulting Services  
  Lontra's award-winning consultants have a wealth of experience implementing best practice service catalogs and service portfolios, as well as developing service-based costing and budgeting. We have a track record of helping Global 1000 organizations achieve their IT Service Management (ITSM) and IT Financial Management (ITFM) goals, and can help you.

Email us to learn more about Lontra's ITFM and ITSM consulting offerings.

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    Lontra SUCSESS™ Methodology  
  The innovative Lontra SUCSESS™ methodology lies at the core of Lontra's education and consulting offerings. It focuses on helping clients transition toward running IT like a customer-centric business and achieve full transparency around IT offerings and their unit costs.

Lontra SUCSESS™ stands for Service Unit Costing Strategy for Enterprise Shared Services, and it has been successfully applied to IT organizations at multiple Global 1000 companies.

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