Strategic Service Performance Management
Service Catalog, Service Portfolio, and IT Financial Management Experts
 
Lontra Resources
  Lontra Store - Running IT Like A Business  
 
Welcome to Lontra's new online shopping portal:
The "Running IT Like a Business" Store!

Trying to kick-start your ITIL initiative without shelling out thousands of dollars?
Looking for ways to slash IT spend in today's down economy?

We offer practical document templates and hands-on workshops that will translate into immediate success for your IT organization's Service Management and Financial Management efforts without breaking the bank. Use your training budget wisely, and purchase one of Lontra's unique and effective offerings today!

visit the store

 
    The Secrets of Successful CIOs  
  Join Lontra Founder & CEO, Boris Pevzner, as he gives tips and tricks for surviving the IT jungle, fills you in on what he's hearing in the market, and introduces you to new concepts and best practices.

read Boris's blog here.

 
    Spotlight Webinar Replay: IT Budgeting in the New Economy  
  Join IT Financial Management expert Ronald Bradley as he talks about service-based costing, consumption-based chargeback, and demand-driven budgeting in Lontra's latest webinar - “IT Budgeting in the New Economy: A One-Hour Primer in Service Based Costing.” Ron's presentation features models, methodologies, and templates that he has used to help dozens of Fortune 500 IT organizations and government agencies to save tens of millions of dollars.

get the replay here

get the full list of webinar replays here

 
    Spotlight White Paper: The Seven Pillars of Service Portfolio Success  
  The true ambition of IT Service Portfolios is to standardize, integrate and manage all services delivered by IT and outsourcing providers across all departments and functions. This is accomplished through a single central repository from which IT can serve the needs of all departments and proactively manage the portfolio of IT Services.

To ensure success and rapidly realize tangible benefits, IT organizations should not approach the implementation of a Service Portfolio as an "all or nothing" type of activity. The Seven Pillars of Success provide best practices and guide decision making needed to successfully harness a Service Portfolio during its life cycle, from planning through implementation and ongoing maintenance.

get this and other Lontra White Papers here

 
  NEW Lontra Service Costing Best Practices Toolkit  
 

Solve the service costing riddle and slash your IT spend!

This set of practical, actionable documents includes all the templates, worksheets, and best-practices methodologies that you will need to get your IT organization started on the road to cost transparency. The Premium Toolkit also contains two fully costed, fully explained service examples - you will not find this anywhere else! Order today!

more information

 
    Consulting Services  
  Lontra's award-winning consultants have a wealth of experience implementing best practice service catalogs and service portfolios, as well as developing service-based costing and budgeting. We have a track record of helping Global 1000 organizations achieve their IT Service Management (ITSM) and IT Financial Management (ITFM) goals, and can help you.

Email us to learn more about Lontra's ITFM and ITSM consulting offerings.

email Lontra's consulting group

 
    Contact Us  
 
General information: info@lontra.com
Consulting services: consulting@lontra.com
Workshops and webinars: education@lontra.com