Strategic Service Performance Management
Service Catalog, Service Portfolio, and IT Financial Management Experts
Lontra Resources
    The Secrets of Successful CIOs  
  Join Lontra Founder & CEO, Boris Pevzner, as he gives tips and tricks for surviving the IT jungle, fills you in on what he's hearing in the market, and introduces you to new concepts and best practices. Boris is a frequent speaker at technology conferences on IT transformation, ITIL, and service-oriented IT delivery. His CIO blog provides thought-leading advice and opinion based on his experiences in developing service-oriented IT delivery concepts and methodologies over the last 10 years.

read Boris's blog here.

    Spotlight Webinar Replay: IT Budgeting in the New Economy  
  Join IT Financial Management expert Ronald Bradley as he talks about service-based costing, consumption-based chargeback, and demand-driven budgeting in Lontra's latest webinar - “IT Budgeting in the New Economy: A One-Hour Primer in Service Based Costing.” Ron's presentation features models, methodologies, and templates that he has used to help dozens of Fortune 500 IT organizations and government agencies to save tens of millions of dollars.

get the replay here

get the full list of webinar replays here

  Lontra Store - Running IT Like A Business  
Welcome to Lontra's online shopping portal:
The "Running IT Like a Business" Store!

Trying to kick-start your ITIL initiative without shelling out thousands of dollars?
Looking for ways to slash IT spend in today's down economy?

We offer practical document templates and hands-on workshops that will translate into immediate success for your IT organization's Service Management and Financial Management efforts without breaking the bank. Use your training budget wisely, and purchase one of Lontra's unique and effective offerings today!

visit the store

    Spotlight White Paper: The Seven Pillars of Service Portfolio Success  
  The true ambition of IT Service Portfolios is to standardize, integrate and manage all services delivered by IT and outsourcing providers across all departments and functions. This is accomplished through a single central repository from which IT can serve the needs of all departments and proactively manage the portfolio of IT Services.

To ensure success and rapidly realize tangible benefits, IT organizations should not approach the implementation of a Service Portfolio as an "all or nothing" type of activity. The Seven Pillars of Success provide best practices and guide decision making needed to successfully harness a Service Portfolio during its life cycle, from planning through implementation and ongoing maintenance.

get this and other Lontra White Papers here

    Consulting Services  
  Lontra's award-winning consultants have a wealth of experience implementing best practice service catalogs and service portfolios, as well as developing service-based costing and budgeting. We have a track record of helping Global 1000 organizations achieve their IT Service Management (ITSM) and IT Financial Management (ITFM) goals.

Email us to learn more about Lontra's ITFM and ITSM consulting offerings.

email Lontra's consulting group

    Lontra SUCSESS™ Methodology  
  The innovative Lontra SUCSESS™ methodology lies at the core of Lontra's education and consulting offerings. It focuses on helping clients transition toward running IT like a customer-centric business and achieve full transparency around IT offerings and their unit costs.

Lontra SUCSESS™ stands for Service Unit Costing Strategy for Enterprise Shared Services, and it has been successfully applied to IT organizations at multiple Global 1000 companies.

    Contact Us  
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