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Featured Event - Webinar: "Slashing IT Spend with Service Based Costing and Demand Management"
Boris PevznerDate: Wednesday, November 5, 2008
Time: 1:00pm - 2:00pm Eastern / 12:00pm - 1:00pm Central / 10:00am - 11:00am Pacific

Join Lontra founder Boris Pevzner as he discusses innovative techniques for reducing IT costs. You will learn how established service costing and demand management methodologies can help dramatically reduce your IT spend.

In this webinar, Boris will introduce Lontra's Service Unit Cost Solution for Enterprise Shared Services (SUCSESS™) methodology for guiding your IT organization's transition to a customer-centric business with full transparency around IT business services and their unit costs.

IT and the Financial Crisis

Many of the world's IT organizations are scrambling to cut costs in the wake of the financial crisis on Wall Street. Gartner painted a grim picture of the future of IT spend last week, telling IT execs to brace themselves for hiring freezes and layoffs.

So how do we make this cost reduction a reality? While more traditional methods of cost reduction focus on boosting the IT organization's efficiencies, that addresses only half the problem. Focusing exclusively on supply side inefficiencies causes many companies to miss the low-hanging fruit on the demand side.

Dramatic cost reduction can be achieved using well-established service-based costing and demand management techniques. A fully developed service hierarchy and cost model can be a powerful weapon in an IT organization's cost-cutting arsenal. Cost transparency allows IT to target its cost reduction efforts more effectively, and a detailed service model helps identify the most cost-effective IT solutions, and drive customers toward those solutions.

Building a service cost model and applying demand management practices has the capacity to significantly reduce IT spend, reveal inefficiencies that you did not even know existed, and have a profound effect on your IT organization. In today's economy, applying these money-saving ideas is not just a nice-to-have, it could be a matter of survival.

For information on how Lontra can help, please check out Boris's latest blog entry and come to our next webinar.

About Lontra
Lontra is an industry leader in IT service cataloging and service costing education and consulting. Our award-winning consultants have enabled some of the world's largest IT organizations to define services, determine true unit cost, better plan future demand, optimize the IT budget, and improve service delivery. Our standard best practices templates package is a comprehensive set of documents that covers all aspects of a service cataloging and costing project and is a valuable tool for any such endeavor. For more information on Lontra, contact us at or visit
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  Lontra Store - Running IT Like A Business  
  Trying to kick-start your ITIL initiative without shelling out thousands of dollars? Looking for ways to slash IT spend in today's down economy?

Welcome to Lontra's new online shopping portal:
The Lontra Store - Running IT Like a Business

We offer practical document templates and hands-on workshops that will translate into immediate success for your IT organization's Service Management and Financial Management efforts without breaking the bank. Use your training budget wisely, and purchase one of Lontra's unique and effective offerings today!

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  Lontra workshop at itSMF Convention in Dallas TX  
itSMF USA Fusion 09 The most important IT Service Management convention of the year is coming up next week, and Lontra will be there! Lontra President Boris Pevzner will be co-presenting a pre-convention workshop on service costing.

Service Costing
Determining True Unit Cost Per Service
September 20, 2009 12:30 PM - 02:30 PM

This hands-on workshop addresses the foundation of the ITFM Capability Model, Service Unit Cost Modeling. Workshop participants will learn about the drivers and benefits of IT service unit costing, steps for building the unit cost model, best practices for unit cost modeling, and enablers to sustaining fine-grained unit cost models. The workshop will explore how to best leverage the Service Catalog in creating and maintaining your IT unit cost model, and how to use your service unit cost model to enable better budgeting and demand management.

register here

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  Lontra's award-winning consultants have a wealth of experience implementing best practice service catalogs and service portfolios, as well as developing service-based costing and budgeting. We have a track record of helping Global 1000 organizations achieve their IT Service Management (ITSM) and IT Financial Management (ITFM) goals, and can help you.

Email us to learn more about Lontra's ITFM and ITSM consulting offerings.

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